Facebook Custom Audiences: A Short and Easy Guide4 min read

It’s common knowledge that Facebook ads are one of the most widely-used social media ads in the world. Businesses swear by them, especially when they get their Facebook Custom Audiences done right early on.

This shouldn’t come as a surprise, considering that the social media platform 2.6 billion active monthly users by the end of the first quarter of 2020, making it largest social network globally, according to Statista.

Facebook Advertising

Facebook offers businesses and individuals alike a wide array of advertising options. Whether you’re targeting clicks, traffic, awareness, subscribers, or selling as an e-commerce store, there’s something that Facebook can help you with.

One of the top benefits to using Facebook advertising is its wide-ranging targeting options, which offer filters that help brands, companies, and e-commerce stores to reach relevant audiences with their products and messages.

Facebook ads allow advertisers to reach those customers who are more likely to respond to your ad. For example, if you want to get clicks to a blog post on your website, Facebook allows you to target people are more likely to click on links instead of those who don’t click.

But to advertise correctly, you need to be aware of the different audiences Facebook works with. This is exactly what we will be covering in this series of articles.

Types of audiences on Facebook

Facebook Custom Audiences

Facebook describes its custom audiences as “an ad targeting option that lets you find your existing audiences among people who are on Facebook.”

How? You upload resources like customer lists, website traffic, app traffic, or engagement on the social platform to create those audiences.

A Facebook Custom Audiences is an audience you’re already aware of and who are familiar with your business.

This custom audience is created from information you, as a business, have collected, which may include: e-mail addresses, phone numbers, addresses…etc.

Benefits of Facebook Custom Audiences

“Custom Audiences are one of the most highly-targeted forms of marketing, making them increasingly popular with ecommerce stores who want to keep their brand top-of-mind with interested consumers,” explains BigCommerce.com.

It adds that Facebook’s Custom Audiences allow stores to target “contextual advertisements directly at consumers” who recently visited those brands’ websites. This attracts people better as the products are “still fresh in their minds.”

When was the last time you visited an e-commerce store’s website only to find the products you’d been considering – or even added to your cart – showing up again on Facebook? That’s part of Facebook Custom Audiences and re-targeting.

Facebook Custom Audience Options

The social network allows you to create several types of Custom Audiences. These are:

  • Website Custom Audiences (based on traffic and data from your website)
  • Mobile app Custom Audiences (based on traffic, data, and actions from your mobile app)
  • Custom Audiences using a customer list
  • Engagement Custom Audiences

According to Facebook, each ad account can create up to 500 Custom Audiences.

Ideas for using Facebook Custom Audiences

Sometimes customers may go through an e-commerce store only to leave or forget about their shopping carts. But with Facebook Custom Audiences, you can target those audiences once more, reminding them of their searches but in a different environment.

This allows you to test different ad messages and see which converts better.

Sometimes users truly do forget what that they had a shopping cart somewhere. By creating a kind-of-reminder with a limited-time offer, you’ll be able to attract them to your store once more and to completing their purchase.

But that shouldn’t be your end target. It’s important to analyze the ads you create and see which gets the best response on Facebook.  

In addition, using Facebook Custom Audiences, brands can even do micro-targeting. This allows them to target users who visited specific pages on their website.

Last tip!

The secret to creating any good audience is to have a customer segmentation strategy that helps you understand your customers and their behaviors.