Privacy Policy

Convertedin Privacy Policy

Convertedin is a marketing platform where it provides marketing technology /services to other businesses - our clients” E-commerce owners”.
At Convertedin, we respect the privacy rights of our users and recognize the importance of protecting the personal information we collect about you.
Our Privacy Policy is designed to help you understand what information we collect and how we use and share that information.
This Privacy Policy applies to our site/app and Services.

• What information is covered by this privacy policy?

  This Privacy Policy covers the information we collect from you through our site/app. To access certain features and benefits on our site/app, you may need to submit, or we may collect, “Personally Identifiable Information” (i.e., information that can be used to identify you).

  Personally Identifiable Information can include information such as your name and email address, among other things.

  You are responsible for ensuring the accuracy of the Personally Identifiable Information you submit to Convertedin.

  Inaccurate information may affect your ability to use the site/app, the information you receive when using the site/app, and our ability to contact you.

  For example, your email address should be kept current because that is one of the primary manners in which we communicate with you.

• By using our app, what do you agree to?

  Please understand that by submitting any Personally Identifiable Information to us, you consent and agree that we may collect, use, and disclose such Personally Identifiable Information in accordance with this Privacy Policy and as permitted or required by law.

  If you do not agree with these terms, please do not provide any Personally Identifiable Information to us.

  If you refuse or withdraw your consent or choose not to provide us with any required Personally Identifiable Information, we may not be able to provide you with the services that can be offered on our site/app.

  Please note that we may also rely on legitimate interests or fulfillment of a contract to continue processing your data.

• What data do we collect/process? We process the following customer data like id, email, first name, last name, order count, total spent, currency, phone, registered at, and gender; product data like id, category id, title, handle, full permalink, image, content, type, vendor, compare at price, price, quantity, stock status, published at, tags, images, and meta; order data like id, ordered at, total price, subtotal price, total tax, taxes included, currency, country code, financial status, total discounts, phone, customer locale, contact email, and line items and; categories data like id, title, handle, content, available and published at.
• Purpose of sharing information? The purpose of information collection is given as part of the consent. We may use your information only for the purpose stated and to the list of entities as per your consent. The purpose may be one or many of the following to provide products or services you've requested; (b) when we have your permission: or (c) under the following circumstances: To provide the information to trusted entities who work on behalf of or with Convertedin under strict confidentiality agreements. These entities may use your personal information to help Convertedin communicate with you about offers from Convertedin and our marketing partners. However, these companies do not have any independent right to further share or disseminate this information; To share the information to investigate, prevent, or take action against any illegal activities, suspected fraud, or situations involving potential threats to the physical safety of any person, or as otherwise required by law. To share the information to protect or enforce Convertedin's rights, usage terms, intellectual or physical property, or for the safety of Convertedin or associated parties. Convertedin will not be liable for any unsolicited information provided by you. You consent to Convertedin using such information as per Convertedin's privacy policy.
• To Whom Do We Disclose Data and Do We Transfer Data Outside Convertedin? We do not disclose data from our database to external parties, we transfer the collected data to only selected third parties such as ai models for example we share the product names, description and categories to help with content generation. However, in certain circumstances we may share your data with related parties as follows: In connection with legal proceedings: When we are under a legal obligation to do so, for example, to comply with a binding order of a court, or where disclosure is necessary to exercise, establish or defend the legal rights of Convertedin, our Advertisers or any other third party. In connection with a sale of our business: If a third party acquires some or all of our business or assets, we may disclose your PII in connection with the sale.
  We do not share your mobile information with third parties/affiliates for marketing/promotional purposes.
• Opting Out Policy: We recognize how important your online privacy is to you, so you can opt-out of receiving targeted ads served by us. Please note that, if you delete your cookies or upgrade your browser after having opted out, you will need to opt-out again. If you opt-out, we may collect some data about your online activity for operational purposes(such as fraud prevention) but it won't be used by us for the purpose of targeting ads to you. If you opt-out, we may be unable to provide certain features or services to you. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving such communications.
• Payment Information When you purchase our services, we also collect transaction information, which may include your credit card type, billing and mailing address, and other payment-related information. Please note that this information is collected by using Stripe and not stored at Convertedin.
• How Do We Protect the Data And How Long Do We Store It? Only those of our employees, who are entitled to process customer data on behalf of their work, are entitled to use a system containing personal data. Each user has a personal username and password to the system. The information is collected into databases that are protected by firewalls, passwords, and other technical measures. The databases and the backup copies of them are in locked premises and can be accessed only by certain pre-designated persons. We store personal data for as long as it is necessary considering the purpose of the processing. We store the data for a maximum of. years from the date when the data subject's last showed activity.We regularly assess the need for data retention in light of the applicable legislation. In addition, we take reasonable measures to ensure that the personal data in the register is not incompatible, obsolete or inaccurate considering the purpose of the processing. We rectify or delete such information without delay.
  You have control over the data we collect. This includes the ability to: access your data, update or delete your information, request the deletion of your data through your account or by contacting our support team at [email protected]
  We comply with data protection regulations and will respond to deletion requests in line with applicable legal requirements.
• Security We apply technical, administrative, and organizational security measures to protect the data we collect against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access, particularly where the processing involves data transmission over a network, and against other unlawful forms of processing.
• Modifications In the Privacy Policy Should we make amendments to this privacy policy, we will place the amended statement on our website/app, with an indication of the amendment date. If the amendments are significant, we may also inform you about this by other means, for example by sending an email or placing a bulletin on our homepage.
• General Data Protection Regulation Convertedin fully supports the privacy rights of our customers and users. We are committed to protecting and respecting the privacy of our customers and users, and will use any collected information only to provide the products and services requested from us. The EU General Data Protection Regulation (GDPR) became effective bringing new global data protection rights for individuals in the European Union. To this effect, we are working with clients to ensure compliance with all regulations. If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, and if it's a reasonable request, please contact us through the website/app owner (our customer) or if its on Convertedin (to us directly via the contact information below) as permitted by applicable law and Convertedin policies. Additionally, if you are a European resident, note that we are processing your information in order to fulfill contracts we might have with our customer which may result in information being transferred outside of Europe, including the United States.We may anonymize and aggregate personally identifiable information and share it with select third parties in order to analyze usage, improve our services, fulfill any contractual obligations with our clients and for other similar purposes. Whatever data we collect, we have the authority to store it as per the conditions stated in our Privacy Policy.
• Contact Us About Questions or Concerns If you have any questions about this Privacy Policy, our privacy practices, you can contact [email protected]